In this new social media age, we get lots of customers communicating to us about their experience at Plum. We share these messages among us but felt that maybe we should share them with you. Occassionally, I will post them on NoGuru. Here is one I thought you would like to read:
To Plum,
It's been some time now that I have been meaning to send an email your way.
I just wanted you to know what an asset you have in the Sandra, the store manager at Willowbrook Mall. She is so switched on to what I like and is honest in a gracious way when something isn't right for me. I like that when I pop my head in the door I know she isn't going to bombard me with what I should buy but instead has the knack of showing me what's new and is so excited about various garments that I know I just have to buy.
I love Plum. The first thing I like is that a lot of the garments are made in Canada and are still quite affordable. The second is I'm a gal in her early forties and there is a lot to choose from that's trendy but still good for my age bracket. Third is I like that you give a $20.00 coupon once in a while. Fourth, I love, love, love your website.
Anyways, Sandra is the best I've ever had in customer service that is truly sincere and not put on. You can tell she loves her job!
Keep up the good work.
Yours truly,
Jayna
